This module is part of the CCMA Exam Prep.

This module aligns with the final actions contained in the Contract Management Standard, and builds further upon them.

You’ll begin by exploring how to plan and allocate contract management resources effectively, then look into best practices for stakeholder communications throughout the contract lifecycle. Next, we’ll walk through the post-signature transition to a live operational service: how the contract manager steers this handover, establishes change control procedures to ensure all amendments are rigorously assessed and approved, and maintains continuity of service.

From there, we’ll examine ongoing performance management: setting meaningful metrics, conducting reviews, compiling reports, and employing the right tools to drive sustained contract success. You’ll also see how to bring a contract to a close, covering final deliverables, any lingering obligations, and the critical step of capturing and sharing lessons learned to sharpen future performance. Our termination or closeout may relate solely to a contract, perhaps one of several with the same supplier, or it could be the end of a relationship. How we bring things to a close will impact our readiness to do business together in the future and may impact our reputation in the market.
 

Learning Outcomes: 

• Apply available tools and techniques to manage contracts to achieve successful outcomes
• Apply the acceptance process and criteria
• Understand the process to manage payment
• Identify methodologies for resolving disputes

Who Should Attend?

•  For those interested in learning the foundations of Post-award strategies, including perform contract and close-out contract within the Contract Management Standard.

Included Content:

• Equivalent to CCMA 8: Manage Operations

Bonus Content:

• World Congress 2025 Session: Contract Terminations
• World Congress 2025 Session: Economic Price Adjustments
• Article: A Proactive Guide to Contract Closeouts

Cost: $99 Member/$125 Non-Member

Course Credit and Course Page Access:

• Upon successful completion of the course, students will earn 4.25 Continuing Professional Education (CPE/CLP) hours. 
  
  • Taking this course will help prepare you but does not equal or guarantee your certification.
  • For questions about the CCMA preparation and exam process, contact [email protected].

Registration Event Confirmation and Access: 

• You will receive your event confirmation within 24-48 hours of registration. 
• To access your course, visit My Virtual Training. 
  • You will need to log in with your NCMA profile to access your virtual training.
• If you have difficulty accessing your virtual training, please contact [email protected] for assistance.

For questions about this training, please contact [email protected].