CCM Institute Research

Your go-to resource for the latest insights and analyses in contract management covering a wide range of topics, including contract law, procurement processes, risk management, and best practices. Explore our collection and stay informed.

Most Negotiated Terms 2024: US Public Sector

In today's volatile business environment, contracts are more crucial than ever, yet many organizations fail to leverage them effectively. This year's Most Negotiated Terms Report reveals a startling disconnect between common negotiation priorities and the factors that truly drive successful business outcomes. Supported by extensive research, the report challenges traditional contracting approaches, highlighting how an excessive focus on risk mitigation can actually hinder value creation and growth. It explores the dynamics between large and small businesses in negotiations, exposing the challenges faced by SMEs when dealing with imbalances in power and flexibility. The report champions a shift towards simpler, more collaborative contracts that foster strong relationships and pave the way for mutual success.

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CCM Benchmark Public Sector Insights

There are common themes and drivers, such as the pressure on defense spending, the demands on public health services and the focus on Environmental, Social and Governance (ESG), yet the political response to these is not always the same and therefore leads to different priorities. This report has gathered data from 18 countries and reveals similarities and differences in the paths being pursued by Governments and public sector agencies in their approaches to contract management.

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Relationship Management Report

In recent decades, it is widely acknowledged that the combined forces of globalization, consumerism and advances in technology have caused relationships to become notably more transactional. The relentless pursuit of efficiency and cost-effectiveness meant that many long-term agreements were also driven by price that prioritized immediate financial gains over sustained mutual value. This report investigates and compares the differences in Relationship Management strategies, technologies and outcomes between the US public sector and the global private sector. It also identifies a major gap between customers and suppliers in ‘the things that matter’. Each appears to be making assumptions about areas of value and this is impeding a greater focus on value-based outcomes.

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General Survey Report

The National Contract Management Association (NCMA) Contract Management Institute (CMI) conducted an annual general survey to understand key topics for buyer and seller executives in government procurement and contract management. This report provides a comprehensive analysis of key challenges in procurement and contract management as identified by various organizations through a survey conducted by CMI. The survey aimed to understand the prioritization of different challenge categories and how these concerns vary across different organizational contexts. Additionally, we explore the role of digital technologies such as AI, ML, and RPA in enhancing procurement and contract management.

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