Collaborative Problem Solving for Contract Managers 

Dates: Tuesday, May 17, 2022 and Tuesday, May 24, 2022

This is a 2-day event (held over 2 weeks) you must attend both days to receive credit
Time: 1:30 PM - 5:00 PM EST on both days

Location: Virtual via Zoom 

Speakers:

Glenn Richardson, MBA - Click here to see Glenn's full bio
Glenn Richardson is a noted industry leader, advisor, coach, and executive consultant.  He provides leadership and executive coaching, business optimization and transformation advisory, strategic communications, and other talent management services across a diverse client base.  Previously, he was a Partner at Arthur Andersen LLP, where he led the Strategy, Finance, and Economics practice and received three consecutive Consultants’ Choice Awards for coaching, leadership, and mentorship; and as a Partner with Deloitte LLP, where he provided new managers with leadership, customer relationship, and communications skills. His previous presentations to NCMA audiences, and articles in Contract Management Magazine, included topics in contracting workforce development, career stewardship, generational differences, and organizational best practices. His military assignments included the U.S. Army Special Operations Command; U.S. Army, Europe; and the Joint Staff.

Heidi Timmerman, MBA, CPCM, NCMA Fellow, NCMA Director - Click here to see Heidi's full bio
Heidi Timmerman is currently an independent consultant supporting commercial and government contractor clients; as well as a lecturer for the University of Tennessee’s Aerospace & Defense Programs within the Haslam College of Business. She has over 20 years of experience in procurement, contracts, operations, and supply chain management. She has an MBA from UNC Chapel Hill and a Political Science BA (and Women's Studies Minor) from the University of Rochester, NY. She also holds certified purchasing manager (C.P.M.) credentials from ISM and a Master's Certificate in Government Contracting from The George Washington University School of Business.  Heidi obtained her Certified Professional Contracts Manager (CPCM) certification from NCMA in August 2014, and Fellow in July 2017.  She was elected to the national level NCMA Board of Directors in 2018 and reelected in 2021.

Description: 

In an environment that increasingly relies on contracting leaders and managers to drive innovative solutions, collaborative problem solving has become a non-negotiable skill.  There is clear evidence that collaboration leads to better results than can be achieved by individual contributors. Driving meaningful collaboration can be challenging for contracting leaders who manage a wide variety of stakeholders, sometimes with competing priorities. 

This seminar will explore specific strategies for solving complex contracting problems through collaboration and provide hands-on practice building high-trust relationships, fostering a collaborative environment, using emotional intelligence and problem-solving models to lead a team solution, leveraging collaboration tools and technology, and avoiding common collaboration pitfalls.

Course Materials:   All participants will receive an electronic copy of the participant workbook.  This workbook can be viewed in your NCMA learning management account at https://www.pathlms.com/ncma/courses a few days prior to the start of the seminar.

Learning Objectives:

• Define meaningful collaboration.
• Recognize the role of collaboration in problem solving.
• Build a collaborative environment.
• Identify critical stakeholders and decide who to include on the team.
• Measure stakeholder trust and engagement levels.
• Build high-trust stakeholder relationships.
• Build engagement through emotional intelligence.
• Practice using problem-solving techniques.
• Lead a team to analyze and solve a problem.
• Use collaboration tools and technology.
• Avoid common collaboration pitfalls.
• Summarize your collaborative problem-solving plan.

Content:

Unit 1:Building a Collaborative Environment

• Define meaningful collaboration.
• Recognize the role of collaboration in problem solving.
• Build a collaborative environment.

Unit 2: Building a Collaborative Team

• Identify critical stakeholders and decide who to include on the team.
• Measure stakeholder trust and engagement levels.
• Build high-trust stakeholder relationships.
• Build engagement through emotional intelligence.

Unit 3:Driving a Team to a Solution

• Practice using problem-solving techniques.
• Lead a team to analyze and solve a problem.
• Use collaboration tools and technology.

Unit 4:Driving a Team to a Solution

• Avoid collaboration pitfalls