Sacramento/Gold Rush Chapter: Collaborative Problem Solving for Contract Managers


DATE: Thursday, March 23rd, 2023 from 08:30 AM - 4:30 PM PST (Ticket Sales Closes: March 20, 2023 at 3:30 PM PST)

LOCATION: Online Via Zoom

COST: $55.20 for NCMA Members:($50.00 + $4.57 Service fee per ticket + $1.56 Processing fee per order) / $81.88 for Non-NCMA members (75.00 +$4.57 Service fee per ticket + $2.31 Processing fee per order) 


In an acquisition environment that increasingly relies on contract managers to drive innovative solutions, collaborative problem solving has become a non-negotiable skill. There is clear evidence that collaboration leads to better results than can be achieved by individual contributors. Driving meaningful collaboration can be challenging for contract managers who manage a wide variety of stakeholders, sometimes with competing priorities. This seminar will explore specific strategies for solving complex acquisition problems through collaboration and provide hands-on practice building high-trust relationships, fostering a collaborative environment, using emotional intelligence and problem-solving models to lead a team solution, leveraging collaboration tools and technology, and avoiding common collaboration pitfalls.

Units and Learning Objectives

  • Unit 1: Building a Collaborative Environment
  • Unit 2: Building a Collaborative Team
  • Unit 3: Driving a Team to a Solution
  • Unit 4: Avoiding Collaboration Pitfalls


Heidi Timmerman MBA, CPCM, Fellow, and Director is currently an independent consultant supporting commercial and government contractor clients, as well as a lecturer for the University of Tennessee’s Aerospace & Defense Programs within the Haslam College of Business. She has over 20 years’ experience in procurement, contracts, operations, and supply chain management. She has an MBA from UNC Chapel Hill and a Political Science BA (and Women’s Studies Minor) from the University of Rochester, NY. She also holds certified purchasing manager (C.P.M.) credentials from ISM and a Master’s Certificate in Government Contracting from The George Washington University School of Business. Heidi obtained her Certified Professional Contracts Manager (CPCM) certification from NCMA in August 2014, and Fellow in July 2017. She was elected to the national level NCMA Board of Directors in 2018 and reelected in 2021.

Glenn Richardson is a noted industry leader, advisor, coach, and executive consultant. He provides leadership and executive coaching, business optimization and transformation advisory, strategic communications, and other talent management services across a diverse client base. Previously, he was a Partner at Arthur Andersen LLP, where he led the Strategy, Finance, and Economics practice and received three consecutive Consultants’ Choice Awards for coaching, leadership, and mentorship; and as a Partner with Deloitte LLP, where he provided new managers with leadership, customer relationship, and communications skills. His previous presentations to NCMA audiences, and articles in Contract Management Magazine, included topics in contracting workforce development, career stewardship, generational differences, and organizational best practices. His military assignments included the U.S. Army Special Operations Command; U.S. Army, Europe; and the Joint Staff.